Privacy Policy

Effective Date: 4/11/2025

Travis Ranch HOA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide through our website: https://access.travisranchhoa.com.

1. Information We Collect

• Basic Registration Information: Your name and email address when you create an account.
• HOA Account Information: Your HOA account number to link your account.
• Household & Access Information: Names and roles (adult, child, guest, tenant, etc.) of additional members added to your account.
• Photographs: Headshot images of each individual added to your account, used solely for identity verification at HOA amenities such as the pool.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To verify and manage access to HOA amenities.
• To maintain an accurate and secure list of individuals associated with your HOA property.
• To ensure the safety and integrity of Travis Ranch HOA facilities.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with any third-party organizations. All data collected is strictly used for the administration and security of Travis Ranch HOA amenities.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

• View and update your personal information through your account dashboard.
• Request the removal of data associated with your account by contacting us directly.

6. Children’s Privacy

While our platform allows for the entry of information for children as part of a household record, it must be entered by a parent or legal guardian. We do not knowingly collect personal data directly from children under the age of 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Effective Date" at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: